Pop-Up Windows

Pop-Up Killer and Ad Blocker Applications

While using Blackboard, if you are unable to view Discussion postings, Quiz windows, and download links, then you MUST disable pop-up killers and/or ad-blockers on your system.

Pop-up killer and Ad Blocker applications work in the background while you browse the Internet. When they detect a pop-up window that may be an unwanted advertisement or unwanted content of any kind, they automatically close the window. This can prevent Blackboard from performing certain functions properly.

If you have installed any ad blocking software like Pop-Up Stopper, AdsGone PopUp Killer, Stopzilla, EndPopups, etc. that disables pop-up windows, you will need to disable it. Some applications may allow you to temporarily disable them and others programs require that you remove them.

In addition, internet security software (and firewall's) like ZoneAlarm Pro and Norton Internet Security also include ad blocking software and those must be configured to allow pop-up windows.

Disable Pop-Up Killer and/or Ad Blocker Applications

To disable pop-up killers or ad-blockers:

• Search your hard drive for any software with "pop-up" in the name and disable it. Examples of popular pop-up killer applications include:
  • Pop-Up Stopper

  • Pop-Up Defender

  • Pop-Up Zapper

• Pop-up killing or ad-blocking functions are included in some anti-virus, internet security, personal firewall, and browser programs. Disable the relevant setting in the program. Examples include:
  • Norton Internet Security 2003

  • AOL 9.0

The Point !

Sometimes you may need to contact the support staff for AOL, Norton, etc. if you cannot use the above information to disable the applications. The point is that for Blackboard to work properly ALL pop-up window killer applications and/or Ad Blocker applications must be disabled while using Blackboard, or you will not be able to access many important Blackboard functions.