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Distance Education

Blackboard

Help
Beginning Monday, Aug. 7, 2006, Student User ID for all systems(Blackboard, Metrolink, Metromail, etc.) have been changed!! Look up your new userID. For additional information about the userID change....
<NEW!>Microsoft Office 2007 compatibility issue By default, Office 2007 saves files in a new format that cannot be opened by previous office versions. Please click here to see how to solve this problem.
1. Access/Log in.	4. Documents and Files
<New>What is my Blackboard UserID and Password? How to access my courses online? I do not know my Blackboard UserID. My Blackboard Password did not work. I got an error message when trying to log in. I cannot log in.	<New>I cannot open some files. My instructor cannot open the files I sent.
	5. Messages, and Send email
	How do I use Messages? How do I use Send Email?
	6. Assignments.
	I use "Works". How do I save my assignments into RTF files so my instructor can open my files? <NEW>I use Word 2007, how do I save my assignments into DOC or RTF files so my instructor or other classmates can open my files? How do I do an Assignment?

2. I cannot see my class(es) in Blackboard.	7. Discussion board
It said "I am not currently enrolled in any class". One or more of my classes disappeared.	How do I "Add new Thread"? <NEW>How do I find the post I saved?
3. I see classes from a previous semester.	8. Exams, quizzes and tests.
How do I make old classes go away?	How do I take a quiz, exam or test? I cannot open a quiz, exam or test. I did not submit the exam successfully, and I cannot open the exam again.
9. Technical Help Desk
The MCC Technical Support line is a free service that provides technical support for Blackboard, MetroLink, MetroMail, and campus network logins. <NEW!!> Effective September, 9, 2006, the new Techline hours are: Monday - Thursday 8:00 am to 10:00 pm Friday 8:00 am to 4:30 pm Sunday 2:00 pm to 10:00 pm To contact the MCC TechLine, call 816-759-1212, or visit TechLine webpage.
10. Active X
ActiveX is disabled in the latest IE 6.0 update, and it will affect the way you use embedded multimedia and Collaboration (chatroom) !!!! Click here to check out all the changes.